Here are some online reviews statistics to show how business review sites like Google, Facebook, Yelp, and Tripadvisor shape the restaurant industry. Whether you like it or not, you must acknowledge the impact of online reviews on your business and play an active role in managing these reviews. Restaurant Industry Statistics You Should Know This underlines the important role restaurant review sites play in shaping the customer journey. Moreover, as the restaurant and foodservice industry gears up for the road to post-pandemic economic recovery, restaurateurs’ participation in digital platforms is more necessary than ever. To protect your brand reputation and stay competitive, your company must have the ability to monitor what diners are saying about your restaurant locations as well as engage with customers who share their experiences online. Today’s diners can quickly become critics on restaurant review sites. Support File a support ticket or technical issue with our success team.Tools Hands-on tools to help you improve your reputation management.Webinars Guidance from the ReviewTrackers team on online reputation.Reports Reports for online review statistics, local search trends, and more.Reputation Marketing Leaders Reputation management experts share their experiences and advice.5-star Industry Insights Actionable content for your customer-obsessed brand.Guides Thought leadership guides for managing your online reviews.Success Stories ReviewTrackers customer success stories and use cases.Resellers Expand your offering and drive revenue by reselling our industry-leading tools.Agencies Drive value directly to your clients and help grow and retain their customers.Integrations See how we work with leading technology to help grow your brand.App Store Monitoring Monitor, manage and respond to app store feedback.Software Brand Monitoring Insights into customer feedback to improve user experiences.Employer Brand Monitoring Manage employee feedback and create an engaged workplace.Retention Build a customer-obsessed organization to drive brand loyalty, retention, and growth.Acquisition Build a winning customer acquisition strategy and drive brand growth.Local Listing Management Get up-to-date, consistent online listings for your business.Monitor Social + Reviews In a single workflow, monitor and manage reviews and social to improve productivity.Competitor Analysis Actionable insights to beat the competition.Customer Experience Analytics Leverage the voice of the customer to improve experiences.Local SEO Strategies to improve your online presence and drive revenue.Reputation Management Monitor and analyze reviews to build a strong online reputation.
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